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New Account Registration AU

These conditions apply to every sale made by NaturalMeds to the customer, and any variation should be signed on behalf of NaturalMeds. NaturalMeds reserves the right to change the account terms and conditions.

a. Payment of all invoices is due on the 20th day of the month following invoice.

b. NaturalMeds reserves the right to withdraw credit facilities at its sole discretion.

c. NaturalMeds reserves the right to charge 2% per month interest for late payments.

a. Title in the goods remains with the vendor, and does not pass to the customer until NaturalMeds has been paid in full, in cleared funds. NaturalMeds reserves the right to withhold products and/or test results until payment has been received.

b. Risk in the goods passes to the customer on delivery.

a. The rights of NaturalMeds as set out in clauses 24 to 28 are subject to the relevant provisions of the PPSA.

b. The interest of NaturalMeds under this agreement is deemed a security interest under the PPSA and NaturalMeds or their agent may without notice enter any premises in which NaturalMeds reasonably believes the Stock is located, and may take any other steps to enforce its security interest if a default event occurs. The Customer shall indemnify NaturalMeds against any claims arising from the reasonable exercise of this right.

c. Nothing in clause 4(a) above shall limit the liability of the Customer under the terms of this agreement, nor shall it limit the rights of NaturalMeds or the Agent to recoup any monies owing or costs involved pursuant to, or associated with this agreement.

d. On the request of NaturalMeds the Customer will promptly execute any documents, provide all necessary information and do any other thing required by NaturalMeds to ensure that the security interest created under this agreement constitutes a perfected security interest in the Stock and its proceeds which will have priority over all other security interests in the Equipment.

e. The Customer will pay to NaturalMeds all fees and expenses incurred by NaturalMeds in relation to the filling of a financing statement or a financing change statement in connection with the agreement.

f. The Customer waives the right to receive a copy of any Verification Statement.

a. The Customer must pay NaturalMeds costs (including but not limited to legal costs as between solicitor and client) of and incidental to the enforcement or attempted enforcement for NaturalMeds rights, remedies and powers under this agreement.

b. If the Customer owes NaturalMeds any money, the Customer shall indemnify NaturalMeds from and against all costs and disbursements incurred by NaturalMeds in recovering the debt including but not limited to legal costs on a solicitor and own client basis and NaturalMeds collection agency costs.

c. Any expense, costs or disbursements incurred by NaturalMeds in recovering any outstanding monies including debt collection, agency fees or solicitor’s costs shall be paid by the Customer.

d. In the event that the Customer’s payment is dishonoured for any reason the Customer shall be liable for any dishonour fees incurred by NaturalMeds.

a. The Customer and the Guarantor/s (if separate to the Customer) authorises NaturalMeds to:

1. collect, retain and use any information about the Customer and/or Guarantors, for the purpose of assessing the Customer’s and/or Guarantors creditworthiness.

2. disclose information about the Customer and/or Guarantors, whether collected by NaturalMeds from the Customer and/or Guarantors directly or obtained by NaturalMeds from any other source, to any other credit provider or any credit reporting agency for the purposes of providing or obtaining a credit reference, debt collection or notifying a default by the Customer and/or Guarantors.

b. Where the Customer and/or Guarantors are an individual the authorities under clause 6a. are authorities or consents for the purposes of the Privacy Act 1993.

We hereby provide a personal guarantee for debt owing to NaturalMeds. NaturalMeds may at its sole discretion pursue debts under this personal guarantee independent of or in conjunction with actions against the Customer/Account holder.

This agreement shall be a continuing guarantee to NaturalMeds for all debts whatsoever or whensoever contracted by the Customer with NaturalMeds in respect of goods to be supplied.

All products can be purchased in any quantity. Our order department is open to receive orders between 8.00am and 5.30pm Monday to Friday. Every reasonable attempt will be made to dispatch orders received prior to 1.00 pm on the day of receipt of order. Orders received after 1.00 pm will be dispatched the following business day. Orders received damaged in transit must be left intact as found with packaging and reported immediately to NaturalMeds.

Freight services and prices are as follows:

Order Value E-Parcel Tracked Service
Freight charge
Express Service
Freight charge
Orders up to $400 $13.50 $18.50
Orders between $401-$999 $19.50
Note: All bulk powder products will be charged at this rate
$29.50

No credit will be processed for returned goods unless:

  • The goods were supplied in error, incorrectly addressed or were damaged in transit and
  • A request for credit is lodged within seven days of receipt of product, providing invoice reference and date of order and
  • The goods are returned within 14 days.
  • Any customer labels must be removed before products are returned.
  • Products arriving at NaturalMeds which are damaged due to improper packing will not be credited.

NaturalMeds operates a back-order system. Out of stock items will be back-ordered and advice given as to expected delivery date. Any back-ordered items will be forwarded freight free as soon as they are available. If you do not wish to receive back-ordered items, please tick the box in the back-order section.

NaturalMeds is dedicated to supporting our retailers with a premium product offering and will not participate in discount channels. To maintain this commitment, resale of our supplements on third-party or discount platforms requires prior written consent from our company. Unauthorised listings or violations of this policy may result in termination of this agreement.