Delivery Information

  • Within New Zealand: $6.50 shipping, orders over $200 freight free
  • All Orders to Australia: $12.50
  • Orders from other countries: $19.50

Estimate delivery times:

  • North Island 1-2 working days, South Island 2-3 working days
  • Australia: 3-5 working days
  • Other countries: 7-10 working days

NaturalMeds uses a courier service for most deliveries.

  • It is recommended to provide a work address for delivery if no one is likely to be home during business hours
  • If you are not at the specified delivery address to receive the parcel, a card will be left so you can pick it up from your closest collection centre.


We stand by the quality of our products. If you are not happy with one of our products, we will refund you 100% of the purchase price. Simply inform us within 7 days of the reason you are not satisfied, and return the product to us within 14 days.

Privacy Policy

All payments via our site is processed by DPS (Direct Payment Solutions). DPS uses a variety of technologies and procedures to help protect personal information from unauthorised access, such as SSL (Secure Socket Layer) protocol, whereby sensitive information is encrypted to protect your privacy. Click to read more information.

You can help to protect your details from unauthorised access by logging out each time you finish using the site, particularly if you are doing so from a public or shared computer.

NaturalMeds promises to respect your privacy. We promise to keep all the information that you share with us confidential. We only collect personal information from customers in order to process billing, fulfil orders and provide a personal and customised shopping experience. We do not share your information with any outside parties.


Information available through the NaturalMeds website is presented in summary form and may cover certain diseases, ailments, physical conditions and use of certain products and treatment protocols. The Company is not responsible for any results obtained by any persons when choosing to use any of the information on the website or any results of decisions based on the use of this information.

All information on is provided to educate, not to diagnose or treat any medical condition. Anyone accessing information on this website assumes full responsibility for its use. We encourage persons who wish to embark on any health or treatment program, or those who take any form of medicine, whether it is herbal, nutritional or pharmaceutical, to be under the supervision of a suitably qualified and registered healthcare professional only. Should you have any health care related questions before, during or after viewing this website, please seek advice from your professional health care provider.